frequently asked questions
How long does shipping take?
Most orders arrive within 7–15 business days after processing. You’ll receive a tracking number as soon as your order ships so you can follow it every step of the way. Processing typically takes 2–5 business days.
Can I change or cancel my order after placing it?
We start processing orders quickly, so if you need to make a change, contact us within 12 hours of placing your order. After that, we may not be able to make changes, but we’ll always do our best to help.
What if I receive the wrong or a damaged item?
If anything arrives incorrect, damaged, or not as expected, contact us within 48 hours of delivery. We’ll make it right with a replacement or full refund — no hassle, no stress.
Do you offer returns or exchanges?
Yes — we offer returns on unused items within 14 days of delivery. Just reach out to our team with your order number, and we’ll guide you through the process. Once we receive the item, we’ll issue your refund.